Em Cosmetics Reviews

Yes, reviews for Em Cosmetics can be found online. The brand was introduced by Michelle Phan, a well-known social media influencer and beauty blogger. The products are known for their comfortable, user-friendly formulas in inclusive shades. The Color Drops Serum Blush is a popular product, known for its sheer dewy finish. The Daydream Cushion Foundation is also highly praised for its natural coverage and lasting power. The Pick Me Up Volume + Length Mascara and the Heaven’s Glow Radiant Veil Blush are other standout products. However, the reviews are mixed, with some users expressing concerns about the price point and packaging. It's always recommended to read multiple reviews before making a purchase decision.

EM Cosmetics offers a rewards program where customers can earn points for every purchase they make. For every $1 spent, customers earn 1 point. These points can be redeemed for exclusive discounts. For example, 100 points equals $5.00. The company also offers free standard shipping on all U.S. orders $50 and over. However, it's important to note that shipping costs for international orders can be high. For instance, shipping costs for Switzerland were reported to be over $41. Please note that these details are subject to change and it's recommended to check the official website for the most accurate information.

EM Cosmetics accepts various payment methods. Customers can use all major cards including Visa, MasterCard, American Express, and Discover credit or debit cards. Other accepted payment methods include Apple, Google, Shopify Pay, as well as PayPal and AfterPay (U.S. Only). Please note that personal checks, money orders, or credit cards issued from other countries outside of Canada or the United States are not accepted.

To track an order on emcosmetics.com, there are two methods:

1. Track through Email: After completing an order, a confirmation email is sent to the email address provided at checkout within 24-48 hours. Once the order has been shipped, a shipping confirmation email is sent that includes tracking information to check the status of the order. This usually happens within 2-3 business days.

2. Track through your Account: Log in or sign up with the email address used at checkout. Under "My Account", all recent purchases and their fulfillment status can be seen. If an order has been "fulfilled" and therefore shipped from the warehouse, click on the order to find a tracking link and order information.

Remember, it's normal for tracking to go a few days without an update. Tracking only updates once the package gets to certain checkpoints. If it's been 12 business days and the tracking still hasn't updated, it's recommended to reach out to customer service.

EM Cosmetics has a return policy that allows customers to return or exchange their orders within 30 days of the purchase date. Refunds are credited to the original form of payment, minus a return processing fee of $5.99. Only one exchange per product is allowed, and all exchange items must be of equal value to the item originally purchased. Returns are not allowed on previously exchanged items, and shipping and handling costs are not refundable. Items denoted as "Last Chance", "Final Sale", "Sets", or "Bundles" are not eligible for return.

For defective or damaged items, customers in the US can visit their portal within 30 days of the purchase date and upload an image of the issue to request a refund or replacement. However, international returns are not offered at this time. If an international customer receives a defective or damaged item, they should reach out to the support team with their order number and a photo/video of the item.

As for the shipping policy, EM Cosmetics is not liable for any lost, stolen, or damaged packages or for any delay caused by the shipping carrier. They offer free standard shipping on all U.S. orders $50 and over (excluding taxes and discounts). They ship within the continental United States, including Hawaii and Alaska. For international shipping, the cost and delivery time vary by country.